Track your UK Mail parcels - now operating as DHL Parcel UK
Important: UK Mail was acquired by DHL in 2016 and rebranded to DHL Parcel UK in 2019. All UK Mail tracking now uses the DHL Parcel UK system.
Go to DHL Tracking →UK Mail was a major UK parcel delivery company specializing in next-day and economy services for businesses and consumers. DHL acquired UK Mail in March 2016 for £100 million. After a phased integration, UK Mail fully rebranded to DHL Parcel UK in 2019. All UK Mail services now operate under the DHL brand, combining UK Mail's domestic expertise with DHL's global logistics network.
UK Mail tracking numbers continue to work in the DHL Parcel UK tracking system. Enter your UK Mail tracking number (typically starting with "UKM" followed by digits) on the DHL website, DHL app, or Universal Tracking platform. DHL's system automatically recognizes UK Mail tracking numbers and displays parcel status, delivery history, and proof of delivery for packages sent before and after the rebrand.
Former UK Mail services continue under DHL Parcel UK branding with similar delivery commitments. UK Mail's 48-hour economy service is now DHL Parcel UK Economy. UK Mail's next-day service operates as DHL Parcel UK 24. The network maintains UK Mail's extensive coverage with added benefits of DHL's international capabilities. DHL ServicePoints replaced UK Mail collection locations, offering the same convenient parcel drop-off and collection services.
The integration brought improvements including enhanced tracking technology with more frequent status updates, access to DHL's extensive global network for international shipments, improved depot facilities and sorting technology, better integration with e-commerce platforms, and expanded ServicePoint network for convenient collection and drop-off. UK Mail's strong domestic B2B focus combined with DHL's consumer and international expertise creates comprehensive delivery solutions.
UK Mail collection points transitioned to DHL ServicePoints - convenient locations in shops, petrol stations, and retail outlets for parcel drop-off and collection. The network expanded under DHL ownership, now offering thousands of ServicePoints across the UK. Use the DHL ServicePoint finder on dhl.co.uk to locate your nearest facility. Opening hours typically extend beyond standard post office times for added convenience.
Yes! Enter your UK Mail tracking number directly into the DHL Parcel UK tracking system on dhl.co.uk or our Universal Tracking platform. DHL maintains complete tracking records for parcels sent via UK Mail, including those from before the acquisition.
The integration combines UK Mail's domestic delivery expertise with DHL's global infrastructure. Benefits include enhanced tracking, wider international reach, improved technology, and expanded ServicePoint network. Customer service and delivery reliability have improved under DHL ownership.
UK Mail customer service integrated into DHL Parcel UK support. Contact DHL on 0844 248 0844 for queries about UK Mail deliveries past or present. DHL support has access to all UK Mail account information and delivery history.
Yes, DHL honors claims for parcels originally shipped via UK Mail. Use the DHL claims process with your UK Mail tracking number and proof of value. DHL has complete access to UK Mail shipping records for processing compensation claims.
Yes, UK Mail's next-day service continues as DHL Parcel UK 24. The service maintains similar delivery commitments with enhanced tracking and the backing of DHL's extensive network. Economy services also continue under DHL branding.
Use your UK Mail tracking number on DHL Parcel UK tracking.
Go to DHL Tracking →Disclaimer: Universal Tracking is an independent tracking service. We are not affiliated with UK Mail, DHL, or any other carrier.